← EU Knowledge

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Study Materials

All questions in EU Knowledge are based on the official EU Careers preparation materials published by the Publications Office of the European Union. You can access these materials directly at:
op.europa.eu/en/web/general-publications/eucareersmaterial

Restore a Purchase

If you've already subscribed and your access isn't showing:

  1. Open the app and tap Restore Purchases at the bottom of the home screen.
  2. Make sure you're signed into the same Apple ID used for the original purchase.
  3. If the issue persists, restart the app and try again.

Cancel Your Subscription

Subscriptions are managed entirely by Apple:

  1. Open the Settings app on your iPhone or iPad.
  2. Tap your name at the top, then Subscriptions.
  3. Find EU Knowledge and tap Cancel Subscription.

You can also manage subscriptions via the App Store → your profile → Subscriptions.

Subscription Not Activating

After purchasing, close and reopen the app. If the premium content is still locked, tap Restore Purchases. If the problem continues, contact us below.

App Not Working

Try closing and reopening the app. If the issue persists, delete and reinstall it — your subscription is tied to your Apple ID and will restore automatically.

Contact Support

For anything not covered above, reach us at:
euknowledge@gvix.xyz